Scott Sports USA Expands Click-And-Collect and Locally Initiatives Nationwide to Support Local Independent Bike Dealers

February 18, 2025

Holladay, Utah February 18^th, 2024 /ENDURANCE SPORTSWIRE/ – SCOTT Sports USA announced today the full implementation of its Click-and-Collect program and Locally integration, enhancing the shopping experience for customers while driving traffic to local independent retailers. After a successful beta rollout in January across select regions, SCOTT Sports USA is now expanding these initiatives to all participating dealers across the continental United States.

The Click-and-Collect program allows customers to browse and purchase SCOTT bikes online, with the convenient option to pick up their purchases at their independent dealers. Furthermore, through an integration with Locally, customers can browse stock that is available with local dealers and contact these stores for availability. These digital initiatives underscore SCOTT’s dedication to supporting IBDs, and are based on research insights highlighting digital’s role in awareness and consideration phases of the customer journey. SCOTT’s stance is that the best way to buy outdoor gear is through your local dealer, but that the customer journey can be influenced by a great digital experience.

The initial phase of the program, launched in Utah, California, Florida, Texas, and New York has demonstrated tremendous success, prompting SCOTT Sports USA to accelerate its efforts to expand to all contiguous US states. This strategic move not only enhances customer convenience, but also reinforces SCOTT’s investment in building community relationships and driving business to local retailers.

“We believe that local bike dealers play a crucial role in the cycling community and are key to customers having the best possible bike buying experience,” remarked SCOTT Sports USA’s Director of Sales, Rob Aguero. “By expanding our Click-and-Collect and Locally initiatives, we are not only making it easier for customers to access our products, but also ensuring that they have a trusted local dealer to support them long after their purchase.”

To ensure a consistent brand experience, SCOTT Sports USA has also standardized the manufacturer’s suggested retail price (MSRP) across both online and in-store purchases. Customers can rest assured they are paying the same price whether they complete their transaction on the web or at their neighborhood bike shop. SCOTT Sports USA also covers the costs for consumers picking up new bikes at participating SCOTT dealers.

Furthermore, all bikes purchased through the Click-and-Collect program will be assembled by professional mechanics prior to in-store pickup. This guarantees that each customer receives their new SCOTT bicycle in top condition, ready to hit the trails or streets right away.

Notably, SCOTT Sports USA has committed to making its complete bike portfolio available through the Click-and-Collect channel, with no special stock being held back. This provides dealers with unfettered access to the latest SCOTT models, empowering them to fulfill a wider range of customer needs.

For more information about the SCOTT Sports USA Click-and-Collect Program or to find a local dealer, visit https://www.scott-sports.com/us/en/bike-ordering-guide