Fitbit hit with $11m fine in Australia after misleading customers over returns and warranties

December 12, 2023

The tech company Fitbit will have to pay an $11m fine in Australia after misleading consumers about smartwatches and fitness trackers that were not fit for purpose.

The federal court issued the penalty against the US firm on Tuesday after it admitted making false, misleading or deceptive claims to 58 customers between 2020 and 2022.

In several cases, Fitbit representatives claimed customers only had 45 days in which to return a faulty device. The Guardian